AI Agents vs Chatbots: Understanding the Key Differences and Business Impact
Artificial Intelligence (AI) transforms how businesses operate, interact with customers, and automate processes. While AI-driven technologies are often used interchangeably, AI agents and chatbots have distinct differences. While chatbots primarily handle scripted conversations, AI agents are more advanced, capable of making independent decisions, learning from data, and executing tasks autonomously. This blog will explore the […]