GrowthFusion Consultancy LLP believes in supporting our customers as much as possible, which is reflected in our liberal cancellation policy. Here are the details tailored to our service offerings:

Cancellation Requests

• Cancellations will be considered if the request is made within 7 days of purchasing the service.
• However, once we have started the process of providing the service within this period, the cancellation request may not be entertained, depending on the progress made and expenses incurred.
  
  

Non-cancellable Services

• Services that are time-sensitive or date-specific cannot be cancelled once they are scheduled.
• For services that require specific resource allocation, cancellations may not be accepted once these resources are engaged.
  
  

Quality of Service

• If you are not satisfied with the quality of the service provided, please bring this to the attention of our customer service within 5-7 working days of service delivery.
• Our Customer Service Team will review your complaint and determine an appropriate resolution, which may include a partial refund, service redo, or other compensatory measures.
  
  

Refund Processing

• Approved refunds will be processed within 3-5  working days after the decision to refund has been finalized.
• Refunds will be issued to the original method of payment unless otherwise specified